Support

We’re a small team. Email support@oblabs.co and we’ll get back to you within one business day. Please include:

• your iOS version and iPhone model;
• what you were trying to do; and
• what happened instead — a screenshot helps if you can include one.

Help center

A full Cinder Run help center with how-tos, troubleshooting, and release notes is coming. In the meantime, reach out by email and we’ll walk you through it.

Privacy and legal

For privacy questions, see our Privacy Policy. For anything legal, see our Terms of Service or email legal@oblabs.co.

Refunds

Cinder Run is sold through the Apple App Store. Apple handles all refund requests directly. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID.